How long will it take to receive my order?
See our shipping policies here
Can I change my login password?
Log in to your account with your username and password. You can change your password in the
What happens if I forget my login password?
Click “Forgot your password” and you will receive an email to recover it.
Can I change my shipping or billing information?
Log in to your account with your username and password. In the "Address" section, you can change
How can I download my order invoice?
Log in to your account with your username and password. In the "Orders" section, you'll find a
What happens if I receive a broken product?
You have two options. We can either refund the amount paid or send you the product free
Can I return my order?
See our return policies here
How do I pay for my order?
You have four payment options: Debit or credit card Bizum Bank transfer PayPal.
Can I buy any product from the online store?
You can only buy products if you reside in Europe.
